Zaius uses distinct statuses to indicate where each campaign is within the deployment process. A user or system action determines each status. Familiarity with the meaning of each can make executing and spot-checking your campaigns easier. 

Status states

There are currently seven different campaign statuses available: 

• Draft: A campaign that was created but is not yet set to run.
• Scheduled: A campaign that is scheduled to send, but has never previously sent. If a one-time campaign is reset after already sending, it will still return to Scheduled status.
• Preparing: A campaign that has reached its next send time and is in the queue.
• Running: A campaign that is currently sending emails to recipients.
• Ongoing: A campaign that has run before and is scheduled to run again.
  • This status does not apply to one-time campaigns that are rescheduled to run again.
  • This status does apply to recurring/continuous campaigns, as well as one-time campaigns sending in recipient time zone and/or performing A/B testing.
• Completed: A campaign that has run before and is not scheduled to run again.
• Paused: A campaign that a user has paused.

Locate a campaign's status

The status of a campaign is reviewable below its name and target segment. 

Filter by campaign status

All campaigns are filterable by their status on the dashboard. The Preparing, Running, and Ongoing statuses are all part of the Active filter. Learn more about filtering campaigns. 

User actions by status

Each campaign status influences which actions are available to the user:

Draft

• The "Go Live" button will change the status to Scheduled.

Scheduled

• The "Unschedule" button is available if the campaign has never sent before. Clicking the button will change the status to Draft.
• The "Pause" button is available if the campaign has sent before. Clicking the button will change the status to Paused. If there's no intention to resume the campaign, there's an option to change the status to Completed instead. 

Preparing

• The "Unschedule" button is available if the campaign has never sent before. Clicking the button will change the status to Draft. Please note: This does not apply to one-time campaigns, which cannot be unscheduled in the Preparing state.
• The "Pause" button is available if the campaign has sent before. Clicking the button will change the status to Paused. If there's no intention to resume the campaign, there's an option to change the status to Completed instead. Please note: This does not apply to one-time campaigns, which cannot be paused or marked completed while in the Preparing state.

Running

• Campaigns with the Running status have no available user actions. Messages are going out and cannot be paused or unscheduled.

Ongoing

• The "Pause" button will change the status to Paused. If there's no intention to resume the campaign, there's an option to change the status to Completed instead. 

Completed

The "Restart" button will change the status to Scheduled.

Paused

• The "Restart" button is available when the schedule is changed to make the campaign run in the future. Clicking the button will change the status to Scheduled.
• The "Resume" button is available when the schedule is not changed. Clicking the button will change the status to Scheduled.

System actions

Zaius will automatically change the status of campaigns that meet the necessary qualifications:

• Scheduled will transition to Preparing when the campaign reaches the start time, and the campaign moves to the sending queue.
• Preparing will transition to Running when the campaign reaches the top of the sending queue and begins sending.
• Running will transition to Ongoing if the campaign has more scheduled runs (e.g., is recurring/continuous, uses recipient time zone sending, or is A/B testing for one-time campaigns). Running will transition to Completed when no scheduled runs are available.
• Ongoing will transition to Preparing when the campaign reaches its next scheduled run time, and the campaign moves to the sending queue.