Overview
The Zaius JavaScript tag helps you track your website events (e.g. page views) and customer information.
Copy the tag from your account
Follow the steps below to copy and install your tracking tag. If you've already installed the tracking tag, learn how to verify installation and troubleshoot issues.
- In your Zaius account, click the Account Settings
icon in the main navigation bar. - In the sidebar, select Integrations under the Data Management section.
- Locate and select the JavaScript Tag card to reveal its details.
- Below the embed code, select Copy to Clipboard.
- Place the snippet on every page you would like to track events and customer information. It is recommended that the snippet be placed before the closing
</head>element of your site.
Verify that the tag is properly installed
The Zaius JavaScript tag helps you monitor your website's events (e.g. page views) and customer information. If you're not seeing any of this information, verify that the tracking tag has been installed properly and that it's firing correctly:
- In your Zaius account, click the Account Settings icon in the main navigation bar.
- In the sidebar, select Integrations under the Data Management section.
- In the upper right, locate your Tracker ID. This is unique to each Zaius account.
- Open a page on your website and right-click anywhere on the page.
- In the dropdown menu, select View page source or View source.
- Use CTRL-F or CMD-F to search for the Tracking ID that you copied.
- If the tracking tag appears, verify that the code has been copied and pasted correctly from your integration information in your account settings.
If the tracking tag does not appear or is incorrect, follow these steps to install it properly. If your tracking tag appears and has been copied and pasted correctly, verify that it's firing:
- Open a page on your website and right-click anywhere on the page.
- In the dropdown menu, select Inspect Element or Inspect. A toolbar will appear at the bottom or side of your screen.
- Click the Network tab, then refresh your page.
- Click the Name column to sort the elements alphabetically, then look for zaius-min.js.
- Next to zaius-min.js, you should see 304 Not Modified or 200 OK in the Status column.
If you see any other status or the .js code is not found, your tracking code may not be firing correctly. Contact Support for further troubleshooting steps and assistance.